Miguel Garcia, estimator for Hourglass Collision in Tulsa, Okla., who has a significant amount of experience with Spanish-speaking customers, said being able to print Spanish estimates will save him about 20 minutes per estimate. The prevalent use of the Spanish language can present challenges to many shop owners, insurance staff and independent appraisers who currently spend a great deal of time explaining estimates written in English to Spanish-speaking customers, a process Mitchell says can be improved by UltraMate 7. In the Southwestern states of California, Arizona, New Mexico and Texas, approximately one in five people speak Spanish as a primary language. In 1989, we launched the first-ever PC-based auto repair information guide, and in 1995, unveiled the first. Census Bureau, there are currently 35 million residents in the United States who speak Spanish in the home. Mitchell 1 has been accelerating the vehicle repair process for over 100 years: In 1918, we published the first-ever manual featuring specs & diagrams of auto electrical systems, followed by the first in-depth collision estimate guide. Mitchell International, Inc., announced that UltraMate 7, an estimating product for both insurers and collision repairers, can now generate estimate printouts in Spanish, which Mitchell says will improve the collision repair experience for Spanish-speaking customers.Īccording to a 2007 study conducted by the U.S.
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