![]() ![]() Just like with Azure Multi-Factor Authentication, there have been quite a few reports about ActiveSync breaking certain Office 365 features, and disabling it could be a possible remedy for this issue. Disabling ActiveSync will, of course, stop the user mailbox from synchronizing with mobile devices but it could potentially help you to solve this problem. Disable Active SyncĪctiveSync is a useful protocol that synchronizes the Exchange mailbox with mobile devices. Keep in mind that Microsoft does not support the Azure AD Module for Windows PowerShell.Īlternatively, you can try using a different admin account but make sure it is not enabled for Azure Multi-Factor Authentication. If the problematic account is enabled for Azure Multi-Factor Authentication, you may want to disable this feature. Disable Azure Multi-Factor Authentication The correct format to use is the following: Make sure there are no typos either. Make sure you’re not using an incorrect format for your user name. You can quickly enable TLS 1.2 by running the following Powershell command: If you’re using MSolService, make sure TLS 1.2 is enabled. ![]() How to Fix Office 365 Credential Authentication Errors 1.
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